Your privacy is our priority. This document transparently explains how 60win collects, processes, stores, and protects each member's personal information in accordance with international security standards and Malaysia's Personal Data Protection Act (PDPA 2010).
Simple Summary: 60win only collects data necessary for platform operations, protects it with industry-grade encryption, never sells it to third parties, and gives you full control over your own personal information.
60win ("we," "platform," or "company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.
This policy applies to all users accessing the 60win website, mobile app, and all services provided by our platform. By registering as a member or continuing to use the platform, you acknowledge that you have read and fully understood this policy.
We take your privacy seriously because we understand that trust is the foundation of the relationship between a platform and its members. Every decision regarding data handling is made with the interests and safety of our members in Malaysia as the top priority.
60win only collects information that is genuinely necessary to provide our members with a safe, seamless, and responsible service. We do not collect excessive or irrelevant data.
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification & KYC |
| Contact Data | Email address, phone number, residential address | Account communications & support |
| Financial Data | Bank account number, deposit & withdrawal records | Secure payment processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Fraud Prevention |
| Usage Data | Game history, login frequency, betting records | Service improvement & compliance |
| Cookie Data | Session cookies, preference cookies, analytics data | User experience & site performance |
Important Note: All KYC documents you submit are stored in a dedicated secure system and can only be accessed by authorised personnel for verification purposes only. These documents are not used for any other purpose.
Every piece of information we collect has a clear and legitimate purpose. 60win uses your personal data for the following purposes:
We will not use your data for any purpose not stated above without obtaining your consent first. Should there be a need to use your data for a new purpose, you will be informed and given the choice to agree or decline.
60win does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. This is our absolute commitment to all Malaysian members.
However, there are limited situations where we are required to share certain information:
Our Guarantee: Every third party we share data with is bound by strict data protection agreements. They may only process your information in accordance with 60win's instructions and for the specified purposes only. Data sharing beyond defined limits is strictly prohibited.
The security of your data is 60win's top responsibility. We continuously invest in the latest security technologies and procedures to ensure your information is always protected against cyber threats.
The security measures we implement include:
While we take all reasonable measures to protect your data, no system can be guaranteed 100% secure. We encourage you to also safeguard your own security by using a strong password and not sharing your login credentials.
60win uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Continued use of the 60win platform is considered consent to the use of cookies in accordance with this policy.
60win retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we may retain certain records for periods stipulated by law.
Upon expiry of the designated retention period, your data will be securely deleted or anonymised so that it can no longer be associated with your identity. We apply secure deletion procedures that ensure data cannot be recovered after this process.
Deletion Request: You may request deletion of your personal data at any time. Requests will be processed within 30 days, subject to legal retention obligations that may require us to retain certain records.
As a 60win member and data subject under Malaysia's PDPA, you have the following rights, which we will fully respect:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
If any of your data is inaccurate or outdated, you may request a correction at any time through your account settings or support.
You may request deletion of your personal data, subject to legal retention requirements applicable to online gaming platforms.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a machine-readable format for transfer to another service provider of your choice.
In certain circumstances, you may request a temporary restriction on the processing of your data while a dispute or request is being resolved.
The 60win platform is exclusively for individuals aged 18 and above only. We do not knowingly collect or process any personal information from children or minors under the age of 18.
If we discover that personal data of a child has been collected without our knowledge — for example through a misleading registration — we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform are encouraged to contact our support team promptly.
60win reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other purposes. All changes will be published on this page with a new "Updated" date.
For material or significant changes — those that substantially affect your rights — we will send a notification to your registered email address at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Continued use of the 60win platform after notification of changes constitutes acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, our Data Protection Officer (DPO) team is ready to assist. We are committed to responding to all privacy-related inquiries within the designated timeframe.
You can reach us via:
For official requests relating to data access, correction, or deletion, please include your account identification number along with valid identity verification documents to expedite the process. All requests will be handled within 21 working days from the date of receipt.
Complaints to Authorities: If you are not satisfied with how 60win has handled your personal data after contacting us, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner (PDPC) under PDPA 2010.
Privacy is not just a document — it is a core value that underpins every decision we make regarding our members' data.
Every bit of data that passes through our platform is protected with 256-bit SSL encryption — the same standard used by financial institutions and governments worldwide.
60win operates in full compliance with Malaysia's PDPA 2010. We ensure that all our data handling practices meet local legal requirements.
Our systems undergo regular penetration testing and independent security audits by third-party experts to ensure there are no exploitable vulnerabilities.
This is not merely a promise — it is an unchangeable company policy. Your personal data has never been and will never be sold, rented, or traded to any party for commercial gain.
You have full control over your personal data. Access, amend, download, or delete — all options are at your fingertips through your account panel or our support team.
60win's Malay-speaking support team is ready to assist you with any privacy or data rights enquiries — 24 hours a day, 7 days a week without interruption.